COACH terms of agreement

DESCRIPTION OF COACHING 

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Student and Coach in a thought-provoking and creative process that inspires the Student to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals.

 

COACH - STUDENT RELATIONSHIP

You agree to maintain the ethics and standards of behavior established by OnlineVOCoaching.com. It is recommended that you review these Terms and Conditions. 

 

ACCEPTANCE / DENIAL

OnlineVOCoaching.com has the right to deny any Coach Profile that we feel does not meet our criteria or is inaccurate. We may request additional information for the approval process.

 

COACH RESPONSIBILITY

The Coach is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of, or resulting from, the Coaching Session and their coaching calls and interactions with the Student. 

 

NON-DISCRIMINATION

OnlineVOCoaching.com does not, and shall not, discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all.

 

CRITERIA FOR COACHES / COACHING STYLES

All Coaches have been vetted and must meet very specific criteria to be considered for approval on OnlineVOCoaching.com. The information you provide on your Coaching Profile must be accurate in order to be considered. Most items will be visible to the students and general public. Coaches have varied and unique approaches to their style and techniques. There are no guarantees that Students will like the Coaching style. Students have been asked to reach out to you through the internal messaging system with questions prior to purchasing sessions. Please respond to all correspondence within 24 hours or less. 

 

NO GUARANTEE OF RESULTS

OnlineVOCoaching.com is not responsible for any results that may or may not occur BEFORE, DURING, OR AFTER your Coaching session. This is a creative service that shall be used for educational purposes only. 

 

COMMUNICATION AND INTERNAL MESSAGING

All communication between Coaches and Students must be done through the OnlineVOCoaching.com Internal Messaging System. You may not circumvent this process and contact your Student directly, nor are they allowed to contact you outside of these guidelines. You are required to use Zoom for all Coaching Sessions. We do not use any other platforms. Failure to adhere to this will result in breach of Agreement and immediate removal of your Coaching profile and future use of any services on OnlineVOCoaching.com. Admin has full jurisdiction and control of the internal messaging system and can review exchanges when they deem necessary. 

 

RESPONSE TIMES

Please respond to all communication from Admin and Students within 24 hours or 1 business day. 

 

CANCELLATIONS / RESCHEDULING / NO-SHOWS

Every session is scheduled and paid for in advance. If you cannot make your scheduled time, you must notify your Student within 24 hours of your scheduled time through the internal messaging system and try to reschedule. We appreciate that your time is valuable. If a Student is a No-Show and does not inform you of their cancellation within the 24 hours, they forfeit their session and will not receive a credit. You will be paid for your time at your regular rate. 

 

COMPLETION OF COACHING SESSION AND GETTING PAID

Once you have completed your Coaching session with your Student, you will find a “Completed Session Form” in your Dashboard. Please fill this out and submit. Admin will be informed of your completed session and will send you payment to your recorded PayPal Account. Remember that OnlineVOCoaching.com will take their Service Fee of $25 and Paypal may assess a minimal transfer fee. Please allow 1-2 business days to receive payment.  

 

PROFESSIONAL CONDUCT

Serving our Coaches and Students is the focal point of our business. You deserve the highest quality service and standards throughout your experience with OnlineVOCoaching.com. If you feel that your Student has treated you inappropriately or unfairly, we will address it to the best of our ability in accordance with the Standards and Practices of our business. Please notify Admin@OnlineVOCoaching.com to discuss. We are not responsible for any communication that occurs outside of our services on OnlineVOCoaching.com.

 

MINORS 

We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act). A child may receive training, but their Student Agreement and all correspondence must be completed by an adult/guardian. It has been recommended to adults/guardians of Minor Students that an adult be present or close by during all Coaching Sessions. 

 

ADVERTISING AND SOCIAL MEDIA

Coaches and Students may both share great news in the “Share Great News” section of our website. This information will be sent to Admin to authorize and publish. The information provided should pertain to Student and Coaching achievements experienced on OnlineVOCoaching.com only. By agreeing to the terms in this Coach Agreement, you grant OnlineVOCoaching.com the permission to use your likeness from any images you submit and supply us with in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. You authorize OnlineVOCoaching.com to edit, alter, copy, exhibit, publish, or distribute these photos for any lawful purpose. In addition, you waive any right to inspect or approve the finished product wherein your likeness appears. Additionally, you waive any right to royalties or other compensation arising or related to the use of the photo.

 

THE COACHING PROCESS 

All coaching takes place in your designated online Virtual Zoom Meeting that you set up. Following proper protocol, please send your Student a session invite and material (copy) prior to your meeting through the internal messaging center. You will not send the invite to the Student's personal email, but will have to copy and paste the designated session invitation inside of the internal messaging center. Please make sure you are in a quiet place and have access to a computer that is preferably hard-wired with an Ethernet cable (as opposed to wireless) to ensure the best possible connection. Please arrive a few minutes early and wait for your Student to arrive.  

 

NO EMPLOYMENT RELATIONSHIP

You, the Coach, understand that you are not an employee of OnlineVOCoaching.com. In addition, you are providing the services under this Agreement solely at your own direction and under your own supervision. Nothing shall be construed as creating an employer/employee relationship between OnlineVOCoaching.com and you, or placing the parties in a partnership or joint venture relationship. You will not be eligible for any employee benefits, cash bonuses or other commissions except for services as a Coach as set forth in this Agreement. You will solely maintain the obligation to pay any and all taxes connected with any compensation paid. You agree and understand that OnlineVOCoaching.com does not currently have, or provide you with insurance, medical, or liability.

 

NON-DISPARAGEMENT

You agree that you shall not disparage, criticize or defame OnlineVOCoaching.com, its employees, directors, officers, affiliate coaches, services, technology or business, either publicly or privately.

 

INTELLECTUAL PROPERTY

All material relating to OnlineVOCoaching.com is subject to copyright and other intellectual property rights. All materials may not be recorded, used or reproduced without the written permission of OnlineVOCoaching.com.

 

INACTIVE / DELETION OF PROFILE

OnlineVOCoaching.com will do internal sweeps from time to time to ensure that our site is meeting SEO requirements for efficiency. If your profile has been sitting with little activity, we will contact you to discuss marketing strategies and how we can work together in driving more visibility to your Coaching Service. OnlineVOCoaching.com has the right to delete profiles at anytime if we feel that all efforts have been exhausted or that you have violated our Terms of Agreement in any way. You may also request that your profile be permanently removed. Please contact Admin@OnlineVOCoaching.com.

 

NO GUARANTEE OF WORK

OnlineVOCoaching.com does not warrant or guarantee any specific level of performance or results for you. Example of results obtained for other Coaches of OnlineVOCoaching.com may be used as a marketing tool and shown to you for demonstrative purposes only and should not be construed as indicating any promised results or level of results.


JURISDICTION AND DISPUTES
The laws of the State of California shall govern the validity of this Agreement, the construction of its terms, and the interpretation of the rights and duties of the parties to this Agreement. You, the Coach, agree that any dispute that arises out of, or relates to this Agreement will be resolved via binding arbitration in the State of California in accordance with the policies set forth by the American Arbitration Association. If any of these Terms of Use are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining Terms of Use, and will not affect the validity and enforceability of the remaining provisions.

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